OEM Digital Photo Frame
FORWARD supports our OEM customers with a range of services designed specifically for OEM digital photo frame. These services include consulting, manufacturing, branding, technical support, and product repair.
Consulting
FORWARD offers pre-sales consulting that includes the technical analysis of your product objectives. Each consultation provides recommendations on how to apply FORWARD products and technologies to achieve your goals. FORWARD engineers have helped many companies accelerate their product development, and deliver competitive products to market. This process begins with a consultation by an FORWARD OEM Product Manager.
Manufacturing
FORWARD supplies complete manufacturing solutions for a wide range of computer products. We can provide manufactured components that are assembled at your facilities, or you can outsource assembly and testing and have FORWARD manufacture a complete ready-to-ship product.
Branding
Branding includes screen printing on product front panels and shipping boxes, relabeling technical documentation, and other customisations that make your product uniquely yours. Branding is very important because customers need an easy way to distinguish your products from the products offered by other manufacturers. FORWARD offers product branding as a part of its standard manufacturing services.
Technical Support
FORWARD offers technical support to developers who would require assistance with their technical issues. In some cases, OEM digital frame support provides help for developers who need assistance troubleshooting problems with their development efforts. In other cases, technical support means next tier support for your technical support team. Either way, the FORWARD support team will show you why we are rated "best in the industry" by customers.
Product Repair
FORWARD provides warranty repair services under the terms of the associated product warranty. Repair services are also available for non-warranty repairs with standard costs for parts and labour. FORWARD provides warranty and non-warranty repair services for components, as well as complete systems.